Privacy Policy

Last updated: December 15 2025

Section 1: Privacy Policy

Spanier Consulting Inc. (“we,” “our,” “us”) protects personal information in accordance with Quebec’s Law 25 and Canada’s PIPEDA. This policy explains what we collect, why we collect it, how we protect it, and the rights you have.

What We Collect

We collect only the information necessary to operate our business:

From website forms or email:
Name
Email address
Phone number (if provided)
Information you include in your message

During a client relationship:
Billing details
Bank statements
Credit card statements
Payroll information
GST/QST filings
Other financial documents you provide

Website analytics

We collect anonymous technical data (IP address, browser type, pages visited) through standard analytics tools. We do not collect sensitive data automatically and we do not track individuals.

Why We Collect It

We use personal information to:
Respond to messages and inquiries
Schedule and conduct consultations
Provide bookkeeping and related services
Prepare and file GST/QST, payroll remittances, and year-end packages
Maintain secure client records
Meet legal, tax, and regulatory requirements

Sharing Information

We share information only when necessary:
With cloud or email service providers used to store documents securely
With your accountant, if authorized by you
With regulators or authorities if required by law
Any service provider we use must protect the information they receive.

Security Measure

We use safeguards appropriate to the sensitivity of the information:
Password-protected systems
Encrypted storage
Access restricted to authorized personnel
Secure destruction of documents when no longer needed
While we take reasonable steps to protect information, no online transmission is fully risk-free. We encourage clients to use secure channels when sending sensitive documents.

Retention

We retain information only as long as necessary:
Inquiries: up to 12 months
Client records: typically 7 years, as required by federal and Quebec accounting rules

Information is permanently deleted or destroyed once no longer required.

Your Rights

You have the right to:
Access the personal information we hold about you
Request corrections
Request deletion where permitted by law
Withdraw consent (which may affect our ability to deliver services)

Submit requests to our Privacy Officer.

Cookies

Our website uses minimal cookies for:
Basic functionality
Anonymous analytics
Third-party tools (such as scheduling widgets)

You may block cookies in your browser settings. Some features may not function if cookies are disabled.

Privacy Officer

Harold Spanier
Privacy Officer
Spanier Consulting Inc.
privacy@spanier.ca

Section 2: Terms of Use

By using this website, you agree to the conditions below.

Website Content

Information on this website is for general informational purposes only. It does not replace bookkeeping, accounting, tax, or legal advice.

We make reasonable efforts to keep content accurate, but we cannot guarantee it is always complete, current, or error-free.

Intellectual Property

All text, graphics, and content on this website are the property of Spanier Consulting Inc. You may not copy, reproduce, modify, or distribute our content without written permission.

External Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, privacy practices, or security of external sites.

Limitation of Liability

Spanier Consulting Inc. is not liable for damages arising from:
Use or misuse of this website
Errors or omissions in website content
Website downtime or interruptions
Actions taken based on information found on this site

Use of this website is at your own discretion and risk.

Changes to This Page

We may update these policies at any time. The most recent version will always appear on this page with an updated “last updated” date.

Contact

For questions about this policy:
privacy@spanier.ca